Refund Policy
Learn about Growlizer’s refund policy, payment terms, and service cancellation guidelines.
Refund Policy
Effective Date: June 23, 2026
1. General Policy
Growlizer is committed to providing high-quality digital services. Due to the nature of custom digital work, refunds are subject to the terms outlined below.
2. Deposits
Project deposits are generally non-refundable once work has commenced.
Deposits cover project planning, research, consultation, scheduling, and resource allocation.
3. Website Design & Development Projects
Refunds are not available for:
- Completed work
- Delivered milestones
- Approved designs
- Development already performed
- Purchased themes, plugins, software, hosting, domains, or third-party services
If a project is canceled before substantial work begins, partial refunds may be considered at Growlizer’s discretion.
4. SEO, Marketing, and Advertising Services
Due to the time, expertise, and resources invested:
- SEO services are non-refundable.
- Digital marketing services are non-refundable.
- Advertising management fees are non-refundable.
- Social media management services are non-refundable.
5. Monthly Maintenance Plans
Clients may cancel recurring maintenance plans by providing notice before the next billing cycle.
No partial refunds will be issued for services already rendered.
6. Client-Initiated Project Cancellation
If a client cancels a project after work has begun:
- Fees for completed work remain payable.
- Any unpaid invoices become immediately due.
- Deliverables completed up to the cancellation date may be provided upon payment.
7. Chargebacks
Clients agree to contact Growlizer first to resolve any billing disputes before initiating chargebacks or payment disputes.
Unauthorized chargebacks may result in service suspension and collection efforts where legally permitted.
8. Exceptions
Any exceptions to this policy must be approved in writing by Growlizer.